Advantages of digital service for customers
A single personal account on the My Export portal

Receiving the full range of services required by an exporter as part of a single personal account on the My Export portal, including brokerage services from JSC Russian Railways Logistics

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Order from anywhere in the world

The ability to place an order and work with the platform from any location with a stable internet connection

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Simplicity, convenience and security of customer-operator interaction
Time saving and optimisation of existing business processes
Complete replacement of paper workflow
Fixed schedule, weekly dispatches
Accelerated railway delivery in container trains
Dispatch control at every stage of carriage
Possibility to ship from one 40-foot container

Service logistics

Agroexpress is a digital service for the delivery of agro-industrial products, in digital format on the "My Export"platform. Now the customer can arrange the transportation of his goods in one click and draw up all supporting documents to receive compensation for transport costs.

Our refrigerated container

Temperature regime from -25°C to +25°C
Autonomous operation mode 25-50 days
Maximum load of 27 tonnes
GPS tracking, temperature monitoring
Internal volume 61.1 m³
Increased fuel bank 1000 litres
Improved air circulation
Possibility of railway, sea and road transport
Possibility of connection to a socket on the terminal or ship

Multimodal transportations by accelerated trains "Agroexpress"

The Agroexpress project has been implemented since 2019 by JSC Russian Export Centre and JSC Russian Railways Logistics with the participation of interested wholesale and distribution centres and is aimed at developing exports of agricultural products from Russian producers to target countries using modern logistics technologies.

The joint product takes into account the key requirements of AIC producers for a comprehensive logistics service: cargo safety, temperature control, phytosanitary and veterinary control requirements, customs clearance, and short transport times.

Carriage is possible in refrigerated and universal containers, as well as in flexitanks.

Algorithm of using the service

  1. After registration or authorisation in your personal cabinet on the platform "My Export" you should select "Agroexpress" - service for delivery of products of agroindustrial complex" in the catalogue of business services.
  2. Fill in an electronic application, specifying the characteristics of the cargo, direction and terms of carriage, as well as, if necessary, select additional services.
  3. Based on the application, RZD Logistics specialists will form an offer and send it together with the invoice to the client.
  4. If the client is satisfied with the proposed conditions, the transport of the cargo will begin immediately after the client pays the invoice and submits the cargo for dispatch.
What is included in the service
Submission of an application for organising export transportation directly to RZD Logistics JSC
Possibility of ordering additional customs clearance services, as well as obtaining veterinary and phytosanitary certificates
Organisation of railway or multimodal transportation with the possibility of sending from one container
Tracking of cargo transport
Information on the documents required to receive compensation for the costs of transporting agricultural and food products.

How to get

1
Authorise on the portal
Login / Register
2

Before making a request, please read the standard of service provision and the offer of JSC "RZD Logistics" for the provision of transport forwarding services

3
Receive an invoice for payment for freight forwarding services

The invoice is sent upon agreement of the application and readiness of JSC "RZD Logistics" to provide the service. Payment of the invoice is an acceptance of the offer.

4
Hand over the cargo to JSC "RZD Logistics" for fulfilment of the carriage.
5
Track the status of cargo carriage in your personal account on the My Export platform
6
Agree the result of the service and receive closing documents
7
Evaluate the quality of the provided service
Leave an application for the service or log in to your personal cabinet

Routes

Contacts
Phone in Moscow